How to Register
Register to take advantage of all the site features, including personalised features such as citation alerts. To register, follow the steps below.
Click the ‘Register’ link located at the top of the homepage.
The system displays the ‘Registration’ page.
Input all the required and necessary details into the registration form, making sure that you complete the required fields that are marked with asterisk signs (*).
Click the ‘Submit’ button after you have provided all the required and necessary information.
The system displays a ‘Registration Successful!’ page and logs you in.
Things to note:
If you want to be an Account Administrator for your organisation, you will need to input your organisation's name (a text box is provided for this), and then select the checkbox for ‘I want to be the Account Administrator for my organisation.’
Once you have selected your country from the drop-down ‘Country’ menu, the Registration page automatically reloads to display the appropriate information in the ‘County / State / Province’ drop-down menu, if applicable.
Usernames and passwords on our site must be at least four (4) characters long and no longer than twenty-four (24) characters long. Usernames and passwords can be combinations of letters and numbers, and are case-sensitive. When you are registering, the system will also ask you to enter a word or phrase or question that will remind you of your password. The reminder can be your place of birth, favourite football team, the name of a family pet, or anything else you'd like.
If there are required fields you have overlooked, you will be asked to provide the missing information before your registration is saved. If you attempt to register with a username that already exists in the system, you will be asked to choose a new one. If either of the above situations happens, you will need to re-enter your password in the ‘Confirm Password’ field before clicking ‘Submit’.
If you are a registered user, you must log in to use your customised features. If you are an Account Administrator you need to be logged in to access the ‘Account Administrator’ menu. If you have not already registered with us, see the ‘Registering’ help page. Once registered, you can log in from any page by clicking on the 'Log in' box at the top right-hand side of every page.
If you want to log in via Shibboleth or Athens to take advantage of organisational access to the website, please see the instructions below.
Shibboleth and Athens
Shibboleth and Athens are services that allow users to access services using a single username and password. They also allow users to have remote access to organisational subscriptions when they are away from their campus.
To use one of these facilities, an organisation must register its Shibboleth ID, or Athens ID, with Customer Services/Technical Support. Users who have a username and password for Shibboleth or Athens can then access their organisational subscriptions by using the corresponding login link (‘Shibboleth Login’ or ‘Athens Login’) that appears on the homepage next to the ‘Register’ link.
How to log in using Shibboleth:
- Click the ‘Shibboleth Login’ link.
- Select your ‘Federation’ and ‘Institution’ by clicking on the federation name and institution name.
- Click the ‘Select’ button.
- Input your Shibboleth username and password and then click the ‘Login’ button.
How to log in via Athens:
- Click the ‘Athens Login’ link.
- Input your Athens username and password.
- Click the ‘Login’ button.
Forgotten your password?
If you are unable to log in because you have forgotten your password, follow the steps below:
- Click ‘Login’ on the homepage, then click the ‘Forgotten your password?’ link.
- Input your email address into the ‘Email’ text field.
- Select whether you want the system to send you your username along with the password reminder you specified when you registered, or whether you're prefer to have the system send you your username and a new, automatically-generated temporary password.
- Click the ‘Submit’ button and check your email for an automated message from our system.
If you don't receive an email or if you're still having trouble, please email email@example.com if you're in the Americas, or firstname.lastname@example.org if you're in the United Kingdom or the rest of the world.
From the home page, you will also see links to the ‘About’ page (general information about this product), along with the ‘FAQ’ page (Frequently Asked Questions) and the ‘Help’ page. The FAQ and Help areas are organised by topic for ease of use. The Help pages are also contextual: if you click on the Help page from certain pages, like the homepage, you will see help text that is specifically about that page. From within any Help page you can click on a link to view the full list of help topics. The homepage also shows a link to the ‘For Librarians’ area, which aims to provide relevant information to organisations and libraries with access. This area details some of our organisational features, such as the ability to download MARC records for purchased titles, and would also be informative for prospective organisational customers.